This Cookie Policy explains how MyStatus.co.za uses cookies and similar technologies, what types may be used, and how you can manage your preferences.
Cookies may be used for website functionality, security, analytics, advertising, page feedback, and performance improvements. MyStatus.co.za is an independent information website and is not affiliated with SASSA, DSD, ITSAA, or any South African government body.
Cookies may be set by MyStatus.co.za and by third-party services we use, such as analytics, advertising, security, performance, and spam-prevention providers. You can control cookies through browser settings and, where available, cookie consent controls on the site.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They can help a website remember preferences, improve performance, measure usage, support security, and serve or measure advertising.
Similar technologies may include local storage, session storage, pixels, tags, scripts, device identifiers, and browser-based settings used by websites and third-party services.
2. Types of Cookies We May Use
- Essential cookies: Needed for core site functionality, navigation, session handling, form operation, and security.
- Security cookies: Help protect the site from spam, bots, abuse, suspicious traffic, rate-limit abuse, and malicious requests.
- Performance / analytics cookies: Help us understand traffic and improve pages, such as measuring page views, device type, and usage patterns.
- Functional cookies: Remember preferences, where available, such as layout choices, consent settings, or interface preferences.
- Advertising cookies: Used to serve and measure ads, including frequency capping, reporting, invalid-traffic prevention, and, where enabled, ad personalisation.
- Third-party cookies: Set by external providers whose tools, scripts, ads, analytics, or services appear on or support our site.
3. Cookies and Interactive Tools
MyStatus.co.za may provide interactive tools, including an optional live SRD status-check utility. These tools may depend on normal website technologies such as JavaScript, browser requests, security checks, rate-limiting, and server-side protection.
The live SRD status-check tool may ask for a South African ID number and the phone number used on an SRD application so that the tool can request a status result from the SASSA public-facing status service/API or related official status-check infrastructure.
We do not intentionally store ID numbers or phone numbers entered into the live SRD tool in cookies, advertising cookies, analytics cookies, or browser preference cookies.
We also do not intentionally send live-tool ID numbers or phone numbers to analytics platforms, advertising networks, page-rating tools, or marketing systems.
Security systems, hosting systems, caching layers, or firewall tools may process technical request information such as IP address, browser type, request time, user-agent, and security signals to protect the site from abuse.
4. Third-Party Services and Cookies
We may use third-party services for analytics, advertising, security, hosting, performance, spam prevention, and website measurement. These services may set or read cookies and similar technologies depending on your browser, consent settings, region, and the service configuration.
Examples can include:
- Analytics services: help us understand aggregated site usage, pages viewed, device type, traffic sources, and performance signals.
- Advertising services: serve ads, measure ad performance, prevent invalid traffic, and limit repeated ads.
- Security and anti-spam services: help protect the website against bots, malicious requests, spam, suspicious traffic, and abuse.
- Hosting and performance services: help deliver pages faster and maintain site reliability.
Note: Tools like Google Search Console are used by site owners to monitor search performance and typically do not set cookies for visitors on this website.
5. Page Feedback and Ratings
Some pages may include a “Was this page helpful?” rating feature, such as star ratings or feedback prompts. This helps us understand what content is useful and what may need improvement.
- The rating feature may store a small cookie, browser flag, or similar identifier to help prevent repeat voting.
- We use ratings in an aggregated way, such as overall totals, averages, or content-improvement signals.
- Page feedback is not used to decide official SASSA/SRD outcomes, payments, appeals, or eligibility.
6. Advertising Cookies
MyStatus.co.za may display advertisements from third-party advertising networks, such as Google AdSense or other providers. These providers may use cookies, tags, pixels, or similar technologies to deliver ads, measure performance, limit repeated ads, and detect invalid traffic.
Advertising does not influence SASSA/SRD outcomes, live status-check results, appeal outcomes, payment dates, decline reasons, or editorial conclusions.
For advertising preferences, you can manage Google-related ad settings through: Google Ads Settings .
7. Analytics and Measurement Cookies
Analytics cookies and similar technologies help us understand how users find and use the website. This may include page views, approximate location, device type, browser type, referral source, time on page, and basic interaction signals.
We use analytics to improve site structure, page speed, navigation, content quality, and user experience.
We do not intentionally use analytics cookies to collect ID numbers, phone numbers, OTPs, banking details, or live-tool status-check inputs.
8. Managing Cookies
You can control or delete cookies through your browser settings. Most browsers allow you to block cookies, remove existing cookies, or receive alerts when cookies are being set.
Disabling essential cookies or blocking scripts may affect site functionality, forms, security checks, page feedback features, advertising controls, and interactive tools.
Depending on your location and the tools enabled on the site, you may also see cookie consent controls that allow you to manage certain categories of cookies.
9. External Websites and Official Portals
MyStatus.co.za links to external websites, including official SASSA/SRD portals and other government-related websites. These external sites may use their own cookies and tracking technologies.
We do not control the cookies, privacy practices, security, accessibility, availability, or technical behaviour of external websites. Review the cookie and privacy policies of any external site you visit.
10. Updates to This Policy
We may update this Cookie Policy from time to time. Changes will be published on this page and reflected in the change log below.